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Expo + Packet Pickup FAQs


Q: Can I pick up my packet before the expo? 

A: No. Wednesday, November 27th from 9:00 AM - 6:30 PM is the earliest you can pick your packet up.



Q: What information do I need to pick up my packet?
A: Our timer sent out emails with QR codes at 8:30am on 11/27 for each registrant. If you happen to not get that email, we can check you in with first and last name.


Q: Will there be packet pick-up on race day?
A: Yes. Packets can be picked up at Traders Point Christian Church Midtown on race day from 7:30am - 8:30am for $5 per person. This option can be added on during registration. If you were planning to pick up your packet at the expo but ended up being unable to, you can pay the $5 on race day and pick it up then.


Q: If I selected to pick up my packet on race day during registration, can I come to the Expo/Packet Pickup at the Indiana State Fairgrounds on 11/27 instead?
A: Yes, absolutely!


Q: If I was unable to pick up my packet at the Expo/Packet Pickup, can I still pick it up on race day?
A: Yes. Packets can be picked up at Traders Point Christian Church Midtown on race day from 7:30am - 8:30am for $5 per person.

 


Q: Can someone else pick up my packet/can I pick up someone else's packet?

A: Yes!


Q: What information is needed to pick up my (and/or other's) packet(s)?
A: The QR code that was sent in your confirmation email and in a recent reminder email. If you do not have this QR code, we can search by First and Last name as well as DOB (just in case!) for anyone who's packet you are picking up.


Q: I forgot my bib on race day, where can I get a new one?
A: You can come to the help desk (big white tent next to Einstein Bagels) on race day and we will assign you a new one.


Q: I paid for shipping. Where is my shirt.

A: We have outsourced the shipping of shirts this year to a local company and continually sent lists to them for them to ship out. Once your items ship, you should receive a tracking link in an email from tracking@shipstation.com


Q: Can I still pay to have my packet shipped?

A: No, the option to have your packet shipped to you ended 11/11 so we could make sure everyone receives their items in time for race day.


Q: Will I have to pay to enter the Indiana State Fairgrounds?
A: No. If there is a gate attendant, tell them you are there for the Drumstick Dash Expo and you won't need to pay!

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